Google Calendar sync does not update everything

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I'm seeing issues with the Google Calendar sync. It seems to sync random appointments from my calendar. But it does not sync all the appointments. I can't see any clear idea of what is and is not syncing. I have all my calendars selected as pull. It will pull some from a particular calendar, but not others.

App:
Web app
Boo L.
  • Not a bug

Hi there,


Thank you for reaching out and we  are  sorry to hear about your  concern.  May we request for a screenshot of the issue please and we will have this checked  by the development team?


Regards,


schmatt

Below, you can see that I have several events on my google calendar that do not show up on my weekplan calendar. I've also attached the settings for the calendar sync. If you look on Thursday, you can see that it has duplicated one of my events as well.

Boo L.
  • Not a bug

Hi there


Thank you for reaching out.  May we  ask  which  operating system are you   using please?


Also, may we  request for a  screenshot of the issue about duplicate tasks.

Boo L.
Quote from schmatt

I've revised this issue and included screenshots here.


http://support.weekplan.net/topics/3181-google-calendar-sync-does-not-update-everything/

Thank you,  We  will have this  checked with the  development team and we  will get back to you.

Support Team
  • Not a bug

Hi,

Sorry in the delay in responding, There was an issue with the Google Calendar sync code, we deployed some fixes Today. If you may  try again please :) 

Let us know if there is anything else that we may assist you with.

JohnGillham
Quote from Support Team

Hi,

Sorry in the delay in responding, There was an issue with the Google Calendar sync code, we deployed some fixes Today. If you may  try again please :) 

Let us know if there is anything else that we may assist you with.

Still not working... Doesn't pull from other calendars past the first one selected.

Aymeric
Quote from JohnGillham

Still not working... Doesn't pull from other calendars past the first one selected.

Thank you, we are going to look into this.

schmatt

I’m seeing a little different behavior. It seems to pull from all my calendars. But, if I accidentally delete an item from Weekplan that was from my Google Calendar, it never comes back. This is especially troublesome, because I did this for a recurring item. Once I deleted one of them, it has never come back. It is also variable about how quickly any new items show up. Most of the time, it is immediately after triggering a sync. But sometimes, even then it does not show up.


Currently, I’ve given up with having anything from Weekplan pushed onto my Google Calendar. It just gets completely cluttered from this. Also, once I assign an item to a role, it re-creates a duplicate of the item on whatever calendar is set for push.

Ana Loraine

Hi,


Our sincerest apologies if you're still having this issue. Please be advised that we have noted an error with Google sync and our tech team is working with getting it fixed. We appreciate your understanding.