Thank you for reaching out.
We checked the function and it appears to be working.
May we know which browser you are using when you encountered the issue? Perhaps you can send us a screenshot or short clip of what you see on your end.
Looking forward to your response!
Not that I am an expert but the problem described shows up sporadically. So the fact that you can make it work is not surprising. The frustration comes in when you save an entry and it disappears. This doesn't happen all of the time but in my opinion once is kind of bad but any more than that a solution should be instituted.
We are yet to receive a feedback from the user who reported this issue.
May we ask if you are experiencing this on your end? We received your response to the thread regarding your report with missing journal entries and our dev team will respond to you for the update.
Customer support service by UserEcho