Upgrade does not work, page hangs after payment
Upgrade does not work, the page hangs after payment.
App:
Web app
Replies 25
I have tried different cards, some card was declined right away, but some card goes through, I can see the green tick, and then the page hangs at the refreshing icon
Aymeric Founder
I have tried different cards, some card was declined right away, but some card goes through, I can see the green tick, and then the page hangs at the refreshing icon
Yes you have a separate issue. Our payment gateway provider has changed something on their side so we need to update our code. We are working on it.
i thought this was just me. I am down to 0 days and I tried to pay for it 2x. Please let me know that this is fixed or can you extend my trial?
i am USA citizen using a visa debit card to pay through square. can i get an extension b/c now im locked out
Aymeric Founder
i thought this was just me. I am down to 0 days and I tried to pay for it 2x. Please let me know that this is fixed or can you extend my trial?
I have extended your trial until we figure things out.
Your card has been declined too. Could you please help us figure out what is happening, we seem to be getting a higher rate of declines. Could you call your bank and ask why this transaction was refused?
I have extended your trial until we figure things out.
Your card has been declined too. Could you please help us figure out what is happening, we seem to be getting a higher rate of declines. Could you call your bank and ask why this transaction was refused?
ya happy to do so. ill call my bank shortly and let you know. but it is thanksgiving so i may have to wait until monday.
What bank do you use for your credit card?
Would you be able to ask your bank why the payment has been declined? It would help us solve the situation. Thanks!