+1
Under review

Problem with Synchronize with Google Calendar

ShuoMi 1 ár síðan Uppfært 1 ár síðan 2

I am in the WeekPlan Ultimate. I have difficulty to synchronize with Google Calendars. 


The problem is strange:

(1) When I create an event on Google Calendars, it will NOT show up on my Weekplan. 

(2) However, if I create an event on Weekplan, it will show up on Google Calendars almost at the same time. 


I wonder if there is a one-way problem to synchronize from Google Calendars to WeekPlan? 


Can someone check it everything is all right? Thanks!


App:
Under review

Hi,


Thank you for reaching out.


We are more than happy to check this further. 


May we ask for you to check if the "Push - Pull" function from the Google Calendar settings is turned on?


https://support.weekplan.net/knowledge-bases/4/articles/1816-how-to-synchronize-your-tasks-with-google-calendar





If so, kindly send us a screenshot of the settings and those tasks from both calendars that are not in sync.


We will wait for your response. :)

Hi,


I am trying to check the setting of my Google Calendar. However, I am not using the Google Calendar APP. I open my Chrome Browser, and go to the setting of Google Calendar. But I haven't seen any buttons or settings about Push-Pull. I attach a screenshot below. 


Can you let me know if I have done anything wrong in the setting? 


Best!


Shuo